TIMINGS AND BREAKS: Pickup waiting time shouldn't be more than 10 min. Driver/vehicle job is only mentioned time of pick and drop with only short breaks on the way after each 1.5 hrs for short journeys and after 3/4 hours on long routes. duties are mostly from 09:00 am to 09:00 pm.
OVERTIME: will be charge per hour, (PER DAY VEHICLE RENT / 12 x DELAY TIME IN HRS). After 3 hours of delay full day extra payment will be charge from client/traveler including driver extra expenses.
EXTRA USAGE OF VEHICLE: Please note that the cost of extra usage of vehicle (cars / Jeeps / Vans and coaches with the driver) is not included in the services and hence extra usage of vehicle after transfer or after sightseeing is not allowed.
MANDATORY IDENTIFICATION DOCUMENTS: It is Mandatory for all guests (Foreign Nationals, and Pakistani Nationals) to provide Photo ID at the time of booking confirmation. Documents as per details given below are applicable for different categories:\n● For foreign nationals – copy of Passport + valid Visa is mandatory.\n● For Non Resident Pakistani clients – copy of passport.\n● For Overseas Pakistani clients holding POC card – copy of passport and copy of POC card is mandatory.
BEHAVIOR: The members should always remember that we travel as a family. while traveling with OUTDOOR ADVENTURES (PVT) LTD Use of violent behavior, altercation, assaults, inappropriate gestures, verbal and physical abuse, aggressive behavior, or any other indecent acts are strictly prohibited. violence will not be tolerated.
ACCEPTANCE OF RISK: You acknowledge that the nature of the trip is adventurous and participation involves a degree of personal risk. You will be visiting places where the political, cultural and geographical attributes present dangers and physical challenges greater than those present in our daily lives. We use information from government foreign departments and reports from our own contacts in assessing whether the itinerary should operate. However, it is also your own responsibility to acquaint yourself with all possible relevant travel information and the nature of your itinerary. You acknowledge that your decision to travel is made in light of consideration\nof this information and you accept that you are aware of the personal risks attendant upon such travel.
OFF ROADS AND MOUNTAINS: While traveling through the mountains, during incline and decline areas the air conditioned of the transport vehicle will be adjusted on on-off basis to keep the vehicles from overheating. From classic safari vehicles to off road trucks and converted jeeps in Pakistan, purpose-built vehicles have been designed for tough conditions. The vehicles all come without seat belts. Off road conditions are extremely tough on these vehicles. We hire off road vehicle from 3rd party, While they fastidiously maintain their vehicles, you should not expect your off-road destination to be your traditional touring experience. While it's certainly our aim to avoid them, it's important to realize that the occasional breakdown can happen and are best treated as part of the adventure. Due to any reason, political, weather, nature disaster, public event, or any reason, there may be times when we have to take an alternative route which will mean longer travel time extra charges not included in mentioned charges.
OVERLOADING OR EXTRA LUGGAGE allowed if not adjustable in the trunk.
ILLEGAL ACTIVITIES: You are not allowed to use vehicle in any illegal activity otherwise you will be responsible for any damage or lost.
BELONGINGS: Nonetheless, members, travelers, and customer are expected to pick up personal belongings when exiting the vehicle. In case of theft, loss, damages, incidents, accidents, or any break down OUTDOOR ADVENTURES (PVT) LTD and any of its employee, guide, driver, team, or member will not be responsible. All charges up to date and time of the incident will be applied.
SAFETY AND ITINERARY: Every possible precaution will be taken for the safety of travelers throughout the journey. But the trip can run into unforeseen natural disasters like avalanches, landsliding, or any other accidents. Unfortunately sometimes such disasters cannot avoided or ruled out. You will be visiting places where the political, cultural and geographical attributes present dangers and physical challenges greater than those present in our daily lives. We use information from government foreign departments or reports from our own contacts in assessing whether the itinerary should operate. However, it is also your own responsibility to acquaint yourself with all possible relevant travel information and the nature of your itinerary. You acknowledge that your decision to travel is made in light of consideration of this information and you accept that you are aware of the personal risks attendant upon such travel. If any type of event occur during the tour, OUTDOOR ADVENTURES (PVT) LTD team, staff or drivers will not be held responsible under any condition.
HEALTH AND MEDICATION: To make sure you choose a destination that meets your fitness level. Also check with your doctor to see if any pre-existing medical conditions or medication you are taking will affect your ability to travel. Personal insurance, medications, evacuation, phone calls, and personal expenses, due to road blocks, and /or other reasons are the responsibility of each individual on board, these services are not included. You are not allowed to join any OUTDOOR ADVENTURES (PVT) LTD Event or activity if you are suffering from any diseases or sickness which is contagious to others who are in trip. Please keep in mind the safety of yourself and other members. You have to be reasonably fit to fully participate in one of our trips, as they do require some level of active participation. To make sure you choose a trip that meets your fitness level. Also check with your doctor to see if any pre-existing medical conditions or medication you are taking will affect your ability to fully participate in the trip.
What we collect: We may collect the following information:\nname\njob title\ncontact information including email address\ndemographic information such as postcode, preferences and interests\nother information relevant to customer surveys and/or offers\n\nWhat we do with the information we gather: We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address\nwhich you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the App or our services according to your interests.
Security: We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other Apps /or services: Our App /or service may contain links to other Apps /or services of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other App /or services. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You\nshould exercise caution and look at the privacy statement applicable to the App /or services in question.
Controlling your personal information: You may choose to restrict the collection or use of your personal information in the following ways:\nWhenever you are asked to fill in a form on the App /or in other services, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us. We will not sell, distribute or lease your personal information to third\nparties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information\nabout third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the below\naddress or at firstname.lastname@example.org. We will promptly correct any information found to be incorrect.
Definitions\nService: Service is the Outdoor Adventures (Pvt) Ltd app/service operated by Outdoor Adventures (Pvt) Ltd
Personal Data: Personal Data means data about a living individual who can be identified from those data (or from those and other information either\nin our possession or likely to come into our possession).
Usage Data: Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example,\nthe duration of a page visit).
Cookies: Cookies are small pieces of data stored on your device (computer or mobile device).
Data Processors (or Service Providers): Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the
Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User): Data Subject is any living individual who is using our Service and is the subject of Personal Data.
Information Collection And Use: We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected: Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can\nbe used to contact or identify you ('Personal Data'). Personally identifiable information may include, but is not limited to:\nEmail address\nFirst name and last name\nPhone number\nAddress, State, Province, ZIP/Postal code, City
Cookies and Usage Data: We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information\nthat may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or\ninstructions provided in any email we send.
Usage Data: We may also collect information about how the Service is accessed and used (``Usage Data'). This Usage Data may include information\nsuch as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and\ndate of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Examples of Cookies we use:\nSession Cookies.We use Session Cookies to operate our Service.\nPreference Cookies.We use Preference Cookies to remember your preferences and various settings.\nSecurity Cookies.We use Security Cookies for security purposes.\nAdvertising Cookies.Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.
Use of Data: Outdoor Adventures (Pvt) Ltd uses the collected data for various purposes:\nTo provide and maintain our Service\nTo notify you about changes to our Service\nTo allow you to participate in interactive features of our Service when you choose to do so\nTo provide customer support\nTo gather analysis or valuable information so that we can improve our Service\nTo monitor the usage of our Service\nTo detect, prevent and address technical issues\nTo provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that\nyou have already purchased or enquired about unless you have opted not to receive such information
Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)
Outdoor Adventures (Pvt) Ltd may process your Personal Data because:\nWe need to perform a contract with you\nYou have given us permission to do so\nThe processing is in our legitimate interests and it's not overridden by your rights\nFor payment processing purposes\nTo comply with the law
Outdoor Adventures (Pvt) Ltd will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time,\nexcept when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for\nlonger time periods.
Transfer Of Data: Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state,\nprovince, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located\noutside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and\nprocess it there.
Outdoor Adventures (Pvt) Ltd will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy\nPolicy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the\nsecurity of your data and other personal information.
Disclosure for Law Enforcement: Under certain circumstances, Outdoor Adventures (Pvt) Ltd may be required to disclose your Personal Data if\nrequired to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements: Outdoor Adventures (Pvt) Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:\nTo comply with a legal obligation\nTo protect and defend the rights or property of Outdoor Adventures (Pvt) Ltd\nTo prevent or investigate possible wrongdoing in connection with the Service\nTo protect the personal safety of users of the Service or the public\nTo protect against legal liability
Security Of Data: The security of your data is important to us, but remember that no method of transmission over the Internet, or method of\nelectronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its\nabsolute security.
'Do Not Track' Signals: We do not support Do Not Track ('DNT'). Do Not Track is a preference you can set in your web browser to inform apps that you\ndo not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Outdoor Adventures (Pvt) Ltd aims to take\nreasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or delete the information we have on you.Whenever made possible, you can access, update or request deletion of your\nPersonal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification.You have the right to have your information rectified if that information is inaccurate or incomplete.\nThe right to object.You have the right to object to our processing of your Personal Data.\nThe right of restriction.You have the right to request that we restrict the processing of your personal information.\nThe right to data portability.You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and\ncommonly used format.
The right to withdraw consent.You also have the right to withdraw your consent at any time where Outdoor Adventures (Pvt) Ltd relied on your\nconsent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information,\nplease contact your local data protection authority in the European Economic Area (EEA).
Service Providers: We may employ third party companies and individuals to facilitate our Service ('Service Providers'), to provide the Service on our\nbehalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data\nonly to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics: We may use third-party Service Providers to monitor and analyze the use of our Service.\nGoogle Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports app traffic. Google uses the data collected to\ntrack and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and\npersonalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:\nhttp://www.google.com/intl/en/policies/privacy/
Advertising: We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.
You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page:\nhttp://www.google.com/ads/preferences/
The payment processors we work with are:
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children's Privacy: Our Service does not address anyone under the age of 18 ('Children'). We do not knowingly collect personally identifiable\ninformation from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal\nData, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take\nsteps to remove that information from our servers.